Reputical respects your privacy and is committed to handling your personal information responsibly, transparently and securely.
This Privacy Policy explains the types of information we may collect, how and why we collect it, how we use and protect it, and the choices available to you regarding your personal information.
Unless otherwise stated in this Privacy Policy, Reputical does not sell, rent or trade personal information. We will only disclose personal information to third parties where you have authorised us to do so, where the disclosure is required to provide our services, or where it is permitted or required by law.
This Privacy Policy applies when you visit https://reputical.com, communicate with us, submit an enquiry, download a resource, register for an account, purchase or use our services, apply for employment, or otherwise interact with Reputical and its related entities.
The information we collect depends on how you interact with our website, team and services.
We may collect personal information such as:
Where necessary, we may ask you to provide information required to create an account, verify your identity, process a request, provide a quotation, deliver a service or communicate with you.
You are not required to provide personal information unless it is necessary for a particular service or activity. However, if you choose not to provide requested information, we may be unable to respond to your enquiry, establish an account, complete a transaction or provide some of our services.
We may collect information directly from you when you:
We may also collect information through our website technology, analytics systems, advertising platforms, customer relationship management software and other service providers.
In some circumstances, information may be received from publicly available sources, business partners, referral partners or third-party platforms where you have authorised the disclosure or where collection is otherwise legally permitted.
When you access our website, certain technical information may be collected automatically.
This may include:
We may combine and analyse this information to understand how visitors use our website, identify popular content, improve navigation, measure marketing performance and enhance the overall user experience.
Where possible, analytics and reporting information is used in an aggregated or de-identified form and is not intended to directly identify individual visitors.
Reputical may keep technical logs, access records and audit trails relating to the use of its website, systems and services.
These records may be used to:
We may take reasonable action where website activity appears to be fraudulent, harmful, unlawful or inconsistent with our terms.
We generally use personal information for the purpose for which it was collected or for a related purpose that you would reasonably expect.
For example, when you submit a service enquiry, we may use the information you provide to contact you, understand your requirements, prepare a response or quotation and improve our enquiry-handling process.
Depending on your relationship with us, personal information may be used for the following purposes.
We may use your information to:
This processing may be necessary to take steps at your request before entering into an agreement or to fulfil our obligations under an existing contract.
We may use information to:
These activities may be undertaken where they support our legitimate business interests and do not unfairly interfere with your privacy rights.
Where permitted, we may use your contact information and preferences to send information about services, resources, promotions, events or offers that may be relevant to you.
Marketing communications may be sent where:
You may unsubscribe from marketing emails by using the unsubscribe link included in the message. You may opt out of SMS marketing by replying with the applicable opt-out instruction or by contacting us directly.
Choosing not to receive marketing messages will not prevent us from sending essential service, account, contractual, security or transaction-related communications.
When you apply for a job, contractor role or other opportunity with Reputical, we may use the submitted information to:
Information supplied during recruitment may be retained for a reasonable period where permitted by law.
Personal information may also be used for legitimate operational purposes, including:
Where applicable privacy laws require a lawful basis, we may process personal information because:
Where processing depends on your consent, you may withdraw that consent by contacting us. Withdrawal will not affect processing that lawfully occurred before consent was withdrawn.
We do not sell or barter your personal information.
We may disclose information to trusted third parties where reasonably necessary to operate our business or deliver our services. These parties may include:
Third-party providers are only given access to information reasonably necessary for their role. Where appropriate, we require providers to protect personal information and use it only for authorised purposes.
We may also disclose personal information:
Some technology providers, contractors or related organisations may process or store information outside your country or region.
When personal information is transferred internationally, we take reasonable steps to select reputable providers and apply appropriate contractual, technical or organisational safeguards where required.
Because privacy laws differ between jurisdictions, information processed overseas may be subject to the laws of the country in which it is stored or accessed.
Our services may provide access to forums, chat rooms, message boards, comment areas, online groups or other community features.
Information you publish in a public or shared area may be viewed, copied or used by other people. You should not publish confidential, proprietary or sensitive information that you do not want to become publicly available.
You are responsible for the information you choose to disclose through public community features. Reputical cannot control how other users may use information that you voluntarily make public.
We retain personal information only for as long as reasonably required to:
Retention periods may differ depending on the nature of the information, the reason it was collected and any legal or contractual obligations applying to it.
When personal information is no longer reasonably required, we will take appropriate steps to securely delete, destroy or de-identify it, unless continued retention is permitted or required by law.
We use reasonable administrative, physical, organisational and technical safeguards designed to protect personal information against:
Our security measures may include internal privacy procedures, access controls, staff training, authentication systems, security monitoring, data backups and restrictions on who may access personal information.
Access is generally limited to employees, contractors and service providers who require the information to perform an authorised business function.
No internet transmission or electronic storage system can be guaranteed to be completely secure. Although we take reasonable precautions, we cannot promise that unauthorised access, cyberattacks, system failures or other security incidents will never occur.
Where required by applicable law, we will assess eligible data breaches and notify affected individuals and relevant authorities.
When you contact us, register an interest, download a resource, submit an online form or request information, we may retain your contact details and the contents of the communication so that we can respond and continue the conversation.
Our communications may involve email, telephone calls, SMS messages, online messaging platforms or automated communication technology.
You may update your communication preferences or opt out of non-essential marketing messages at any time. Customers may still receive operational communications relating to active services, project updates, performance, billing, security or contractual obligations.
Telephone calls, online meetings and other communications with our team may be monitored or recorded for quality assurance, staff training, dispute resolution, compliance or record-keeping purposes. Where required, you will be informed that a recording is taking place.
Communication records may be used as evidence in legal, regulatory, judicial or administrative proceedings where legally permitted.
When you use our website or communicate with us electronically, you agree that we may respond and provide information electronically.
Electronic communications may include emails, account notifications, website notices and messages delivered through our service platforms.
To the extent permitted by law, you agree that agreements, notices, disclosures, policies and other information provided electronically satisfy any requirement that the communication be provided in writing.
Our website may use cookies, pixels, tags, local storage and similar technologies to improve functionality and understand how visitors interact with the website.
These technologies may be used to:
Some cookies are necessary for the website to operate, while others may be used for analytics, personalisation or advertising.
You can adjust your browser settings to block cookies, delete existing cookies or receive a warning before cookies are stored. Disabling certain cookies may affect website functionality, account access or the availability of particular features.
Where required by applicable law, we will provide appropriate notice, consent options or opt-out mechanisms regarding cookies, targeted advertising and similar tracking technologies.
Our website may contain links to websites, platforms or services operated by third parties.
We are not responsible for the privacy, security or content practices of external websites. Visiting a third-party website is subject to that provider’s own privacy policy and terms.
We encourage you to review the privacy information of any third-party website before submitting personal information.
Depending on your state of residence and subject to applicable legal exceptions, you may have certain rights regarding your personal information. These rights may include requesting access, correction or deletion, obtaining a portable copy of certain information, and opting out of certain data sales, sharing, profiling or targeted advertising.
You may contact us to request access to personal information we hold about you or to ask us to correct information that is inaccurate, incomplete, out of date or misleading.
Before processing a request, we may need to verify your identity and authority to access the information.
In limited circumstances, access may be restricted or refused where permitted by law. Where appropriate, we will explain the reason for the decision and any available complaint options.
To help us maintain accurate records, please notify us when your contact or account information changes.
Please contact us if you:
We will review privacy complaints and aim to respond within a reasonable period.
When submitting a complaint, please provide enough information for us to understand the issue, investigate the circumstances and contact you regarding the outcome.
If you are not satisfied with our response, you may have the right to contact your state attorney general, consumer protection agency or another appropriate regulatory authority.
Where our services include mobile messaging directed to users in the United States, mobile information will not be shared with third parties or affiliates for their independent marketing or promotional purposes.
The categories of information sharing described elsewhere in this Privacy Policy exclude text-messaging originator opt-in data and consent. Mobile opt-in data and consent records will not be shared with unrelated third parties for marketing purposes.
Information may still be shared with service providers that assist us in operating the messaging service, such as platform providers, telecommunications providers or customer support vendors, where they are contractually restricted to using the information for authorised service-related purposes.
This Privacy Policy and your use of https://reputical.com are governed by the laws applicable in USA, unless another jurisdiction’s mandatory laws apply.
By accessing our website, you agree that The state and federal courts located in USA will have jurisdiction over disputes arising in connection with this Privacy Policy or the use of our website, subject to any rights that cannot legally be excluded.
We may update this Privacy Policy periodically to reflect changes to our services, technology, business practices or legal obligations.
The latest version will be published on our website with an updated effective date. We encourage you to review this page occasionally to remain informed about how we handle personal information.
Where a change materially affects how we use information already collected, we may provide additional notice or request consent where required.
For questions, access requests, corrections, complaints or concerns regarding this Privacy Policy, please contact:
The Reputical
Trading as: Reputical
Website: https://reputical.com
Email: info@reputical.co